Dim Dim Is Dumb Dumb


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DimDimI normally don’t like to knock other people’s products but I just used, or I should say I tried to use Dim Dim to do a Webinar and it was Dumb, Dumb. Not only that but it auto-loaded itself at start up and it took me four tries to uninstall it.

The only reason I am putting this out there is I have seen a ton of ads in my email for a free 30 day trial for lately for it. While I am truly not happy with the pricing for the other products out there, as all of them have raised their prices without any improvement in service, Dim Dim is not ready for prime time yet.

Inc. Magazine even supposedly said is was the best Web Conferencing.  For whom? Ex-crack heads?  Whoops, I had better be careful about saying that, as there are too many politicians that had admitted to using crack. Or maybe that explains it! 🙂

Seriously though, I think they need to spend another month or two in development before they go out again. But then again, perhaps they are following the Microsoft model of, let’s get it out the door and fix it later.

Dim Diim has more bugs in it than a dog at a flea circus. Looks like it has potential, but don’t use it unless you want to be frustrated and to have your attendees have a bad experience. It is not intuitive, and the” show screen option” is not re-sizable and the recording of Webinar is clugey. If they fix it, I will gladly repost.  Dim Dim, if you want to contact me to help fix it, please let me know.  I will give you the friends and family rate.  Seriously, I do think it could be a great product once they get the bugs fixed. But it is not there now.

In the meantime, they should pay you to try their free 30 day trial.  Arghh…

Cheers,
Andrew

  • Maybe you caught them on a bad day. I've used Dim Dim 4 times, 3 this year alone, where we actually sold tickets (using Eventbrite) to a series of webinars where we uploaded PowerPoint presentations. It actually worked fine each time. The audio on the recorded versions, I agree, was very uneven. Once it was actually unusable and the other time it was fine (and the other times we didn't record it). But the screen saving service was fine. FYI, we used the conference phone call number and not the microphone or Skype aspect of their service.

  • Andrew-

    I'm sorry to hear you didn't have a good experience trying Dimdim. Our recent 5.5 launch, including the myScreen plugin, has been very well received — I'm surprised to find such a harsh review.

    I'd like to talk to you further about what you experienced and delve into why it was different than what most customers have been telling me. Feel free to contact me directly, kevin@dimdim.com.

    Thanks!

    -k
    Kevin Micalizzi, Community Manager
    Dimdim Web Conferencing
    e: kevin@dimdim.com
    twitter: @dimdim
    facebook: dimdim.com/facebook

    • AndrewAnderson

      Thanks, I really appreciate the response and will post it. Perhaps it was just having a bad day. Cheers, Andrew

      • Andrew-

        Thanks. We do take product issues very seriously. When you have a chance, I would like to better understand what happened. Email or call, which ever is easiest.

        Thanks!

        -k
        Kevin Micalizzi, Community Manager
        Dimdim Web Conferencing
        e: kevin@dimdim.com
        twitter: @dimdim
        facebook: dimdim.com/facebook

  • Hi Andrew,

    Sorry to hear about the issue you faced. I will follow-up with Kevin to find out the details. In the mean while if I can be of assistance, please feel free to communicate with me.

    Warm regards,
    ddg
    CEO, Dimdim.com

  • Maybe you caught them on a bad day. I've used Dim Dim 4 times, 3 this year alone, where we actually sold tickets (using Eventbrite) to a series of webinars where we uploaded PowerPoint presentations. It actually worked fine each time. The audio on the recorded versions, I agree, was very uneven. Once it was actually unusable and the other time it was fine (and the other times we didn't record it). But the screen saving service was fine. FYI, we used the conference phone call number and not the microphone or Skype aspect of their service.

  • Andrew-

    I'm sorry to hear you didn't have a good experience trying Dimdim. Our recent 5.5 launch, including the myScreen plugin, has been very well received — I'm surprised to find such a harsh review.

    I'd like to talk to you further about what you experienced and delve into why it was different than what most customers have been telling me. Feel free to contact me directly, kevin@dimdim.com.

    Thanks!

    -k
    Kevin Micalizzi, Community Manager
    Dimdim Web Conferencing
    e: kevin@dimdim.com
    twitter: @dimdim
    facebook: dimdim.com/facebook

  • AndrewAnderson

    Thanks, I really appreciate the response and will post it. Perhaps it was just having a bad day. Cheers, Andrew

  • Hi Andrew,

    Sorry to hear about the issue you faced. I will follow-up with Kevin to find out the details. In the mean while if I can be of assistance, please feel free to communicate with me.

    Warm regards,
    ddg
    CEO, Dimdim.com

  • Howard Malenchino

    Don't install DIM-DIM! it's probably spyware, and it does not uninstall once you install it.