Why Clients Suck And Customers Are Great!

Clients Suck And Customers Rock!Why Clients Suck And Customers Are Great!

OK, what the heck am I talking about here you are asking?  Well, over the past few years this has come become more and more clear for me.  My partners and I have had hours and hours of conversations about this and we have come to unanimous conclusion. Clients SUCK and Customers are GREAT.

Let me explain here and see if you agree.  I used to do a number of Websites for clients. This involved first educating them on the basics of what they needed to have for a profitable Website.  Then after that part of the process was over you get into the components and look and feel of the site.   In that most people are clueless when it comes to this, only about 1 to 2 out of every 10 clients actually could express exactly what they wanted and were flexible enough to understand that getting the site up and running first should be the main goal.

Then after the site is up, you then go back up and tweak it.  We have also came to the conclusion that in far too many cases the more you do for them, the less they appreciate it and place no value on it.  These are also the Clients that are the biggest pain in the butt.  I have on a couple of occasions dumped thousands of dollars into a site only to still get nothing but complaints from them while they never realized that they may have been the reason why it did not work out with the past 2 or 4 developers.

That is a Warning Sign too.  If they have tried several other people to do the same things an it did not work out, you really need to dig in and see what the scoop was. Now many times it could simply be they got incompetent people.  But in well over 60% of the cases in my experience, it is the customer that is the problem and not whoever did the previous work for them.  Be careful and do your homework here.

Plus, I have seen in many cases while you can wait for days for them to get you the information you need to move to the next step, even though the delays caused a train wreck to your schedule, they expect you to drop everything you are doing and get right back on their project.  They never realize nor care that it may have caused you a week’s delay and it may be another week or a month before you can put them back into your schedule.  They think that the customers that do what they are supposed when they are supposed to should suffer for their actions. Baloney, I won’t let that happen.

While most people don’t blink an eye when they pay their car mechanic $85 or $125 per hour to fix their car so it is reliable, they want a Website that is the basis of their business done for peanuts.  It is both laughable and sad at the same time.

The same goes for Marketing clients as well. Many don’t want to pay $5,000 to $10,000 for assistance that can make them hundreds of thousands or millions of dollars that year.  But, they will spend thousands on one stupid ad or marketing scheme or tool.  LOL

I have heard this from others in all stripes of businesses and niches.  Now again, not all Clients are like this, but day in and day out, enough are to have made me and my partners get rid of 99% of our Clients.  I will tell you about the exceptions here shortly.

Get Rid Of Your Clients And Turn Them Into Customers

What is the solution?  Get rid of your Clients and turn them into Customers.  What is the difference between a Client and a Customer? Continue reading Why Clients Suck And Customers Are Great!

Quotes For Entrepreneurs And Economic Free Choice

Free_Choice_Economics www.21to21.com

“You Sir, are a Wingnut!” – Easy Anderson

Here are some Quotes for my fellow Entrepreneurs and on the virtues of Economic Free Choice.  The first group is by Winston Churchill.  Probably one of the only truly honest and steadfast Politicians, Economists, and Leaders the World has seen in the past 100 years.  I have also included some quotes by Ayn Rand.  See if these quotes don not hit the proverbial nail right on the head.

Both experienced first hand the failures of Socialism and Communism and the success that happens when Free Choice Economics is let loose.

Let me know what you think.


Andrew “Easy” Anderson

“Some see private enterprise as a predatory target to be shot, others as a cow to be milked, but few are those who see it as a sturdy horse pulling the wagon.” -Winston Churchill

“We contend that for a nation to tax itself into prosperity is like a man standing in a bucket and trying to lift himself up by the handle.” – Winston Churchill

“If you have ten thousand regulations, you destroy all respect for the law.”  -Winston Churchill

“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” -Winston Churchill

“To improve is to change; to be perfect is to change often.” -Winston Churchill

“Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy.” -Winston Churchill

“The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of socialism is the equal sharing of miseries.” -Winston Churchill

“Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy.” -Winston Churchill Continue reading Quotes For Entrepreneurs And Economic Free Choice

Yes, You Do Have What It Takes To Be Successful

I am here to tell you that you have what it takes to be successful.  And I am going to give you a secret on how to make sure that you never forget it. Because if you do not believe deep in your soul, it is doubtful that other people or the Universe is going to believe it either.

First off you need to tell yourself that you do indeed have it.  You need to get rid of any niggling doubts that you may have.  You need to forget every single negative thing that has been said to about failure, about being careful, about not being smart enough, or having enough education, or that you are the wrong sex, color, race or whatever other stupidity has been foisted on you by stupid ignorant people Continue reading Yes, You Do Have What It Takes To Be Successful

Dramatically Increase Profits – The Duhh Factor

The Duhh Factor To Profits

I got this in via email on Friday from one of my customers.

"Your services were 1,000 times better than what I expected. I thought I would just try it out because it was such a good price. Lo and behold, it’s worked out wonderfully!"
I’m definitely going to have you keep going. I appreciate your good work.
I love getting emails like that!
Jerret points out The Duhh Factor To Profits quite well and it is simply this. Continue reading Dramatically Increase Profits – The Duhh Factor

Apple And The iPhone And Piling On – A Trend Of The Times?

Bashing Success And Apologizing For Exceptionalism

You must have heard by now that Apple has a few issues with the iPhone unless you were living in a cave.  Well, by all accounts if you get your news from the LameStream media, you would think that every iPhone is terrible and that the Government should step in to help the poor hapless consumer.

Well, guess what.   I know of at least four people that have the new phone and try as they might, they can’t reproduce the issue.  And they have asked friends who have it and no joy on being able to create the issues with the phone going out when you touch a certain part of it.

What does this mean? Well, I think it is a commentary on the predatory nature of media towards tearing anyone down that is successful or for the gall of being Exceptional and that bad news sells.  I like to call them soul suckers … LOL .  They want to portray anyone that is successful as bad, be it an individual or a business and especially businesses. Continue reading Apple And The iPhone And Piling On – A Trend Of The Times?