Category Archives: What To Do

PayPal And Your Business – A Warning

PayPal Can Make Or Break Your Business

Now, I am not one to step in an bash companies for making mistakes as we all make them from time to time and for the most part, I really like PayPal. But…

I have recently been involved with a company that has had their PayPal account restricted without  warning.  When I mean restricted, PayPal is allowing money to go into the account, but won’t let them access it or pay bills out of it or have access to any of the money in the account and we are not talking about a few hundred dollars here but thousands.

Pretty jacked up I know. Now I had heard of things happening like this before, but never had been an eye witness to it.  Now these guys don’t sell anything on Ebay or offer digital downloads or anything and they have been paying $60 per month for Payments Pro and Virtual Terminal for over a year.

The thing that bothers me the most is that they have not been able to get a straight answer out of PayPal for days as to why the account was restricted or what is exactly needed to get it unfrozen.  And they have not been able to talk to an actual person that can tell them specifically what they need to unfreeze the account.  It seems that they had never manually processed a credit card up until now and that apparently triggered it.

What You Should Do

My advice is to use www. Squareup.com to process your credit cards an only use PayPal to take in subscription payments or set up payment buttons if that is the case.  You need to have more than one alternative for bringing in money.  Now this may seem like a pain in the ass, but trust me, it is far better than what I am seeing happening with this company.

Since they do a sizable portion of their business through PayPal, to say that it has hurt their business dramatically is an understatement.

If this can happen to them, trust me, it can happen to you and you need to have a back up plan for funding.  Make sure you look around at authorize.net and others.

While I have not had problems with my account, this does give me no small concern about what could happen.

To be fair, I will try and contact PayPal and see if I can get the full story.

I will also being doing some research on PayPal alternatives for you too and post them.  Now PayPal may indeed have a legitimate reason to request information from these guys and be that as it may, it is the worst case of customer service I have seen out of a company communications wise in some time.  They have spoken to at least 12 different people and spent hours on the phone trying to get to the bottom of things over the past week to no avail and all they keep getting is a form letter asking for the same info they have supplied several times.  They also got different information from different people about what they should and should not provide informaiton wise.  Like I said, jacked up.

Will keep you posted on this so that you can perhaps avoid this huge pot hole and keep your fingers crossed for them.

Cheers,

Andrew “Easy” Anderson

 

 

 

Companies That Offer Great Customer Service And Those That Do Not Exist Anymore…

Customer ServiceWant to know why in the very near future  there are going to be companies that offer Great customer service and those that do not exist anymore?

For those of you that know the answer, it is easy and for those of you that do not, you really need to pay attention here.

It is simple. The answer is just two words, Social Media…

profit consultant facebookBecause of Twitter, Facebook and other social media sites out there, good news and bad news is going to not only travel fast, but in volumes and with ease like has never been seen before other than perhaps when our grandparents lived in small towns and everyone knew what was going on almost immediately. Continue reading Companies That Offer Great Customer Service And Those That Do Not Exist Anymore…

Apple And The iPhone And Piling On – A Trend Of The Times?

Bashing Success And Apologizing For Exceptionalism

You must have heard by now that Apple has a few issues with the iPhone unless you were living in a cave.  Well, by all accounts if you get your news from the LameStream media, you would think that every iPhone is terrible and that the Government should step in to help the poor hapless consumer.

Well, guess what.   I know of at least four people that have the new phone and try as they might, they can’t reproduce the issue.  And they have asked friends who have it and no joy on being able to create the issues with the phone going out when you touch a certain part of it.

What does this mean? Well, I think it is a commentary on the predatory nature of media towards tearing anyone down that is successful or for the gall of being Exceptional and that bad news sells.  I like to call them soul suckers … LOL .  They want to portray anyone that is successful as bad, be it an individual or a business and especially businesses. Continue reading Apple And The iPhone And Piling On – A Trend Of The Times?

A Profitable Website

A Profitable Website

This video is best viewed in full screen mode. Click on the icon to the right of the speaker icon above.

I will be doing another video going over the basics of what you need and of course, WordPress is the only content managements system that I recommend these days.

WordPress currently powers 8.7% of all Websites.
WordPress currently powers 56% of all Websites that have CMS or a Content Management System.

You need to be using CMS and WordPress. This should be your Website if you want to make money. If you don’t have a Blog and update your content on a regular basis, you are losing customers, money, and you are getting killed on Search Engine Placement.

Here is the link to the Tour Page with the Buttons That I speak about in the Video as well as a few other sites.

And if you are willing to be a Guinea Pig, you can pre-order the Software that we used to build the sites for only $77 a month and you get a 30 day free trial. No contracts, no commitments. Not only that, but you will get a Shopping Cart, Up-sells, Coupon Codes, an Affiliate Program, a Membership Program,and an Auto-Responder built in as well. Plus other great good surprises. (and yes, I will get around to putting in a fancy button here too, but the most important thing is to have a way for people to give you money. You can sign up for out Beta launch of LaunchBrain by going clicking on the image below. Make sure you put in 21 in the Invited By box.

OK, I am going to go over some of the basics that you need to have no matter what, as well as a number of things that I see big companies and even well know Web Gurus are doing wrong with their Websites in the next video.

These are easily correctable and often overlooked.

Also, for those of you interested, if you don’t feel up to doing a site like the ones I show you in the video, we can do ones like them from turn key (you have to provide the content, although we can create it for a fee if you want) from $1,490 to about $4,900 for most small business sites. Larger sites are more of course. But typically, we are 1/2 to 1/3rd the cost of other solutions. We can also provide turnkey solutions on a monthly basis as well. If you are interested, just contact me and we will get you taken care of right away. Also, we can convert your existing Website to WordPress and LaunchBrain so that it is easy to use and maintain and help make it profitable.

Cheers,
Andrew Anderson

Get Your Online Business Setup And Going For Less Than $2,500

Fortune Cookie www.21to21.comBelieve it or not, you really can get a complete eCommerce website done for under $2.500 these days.  And no we are not talking about those out of the box template monstrosities that you only pay $5 per month for or are from a template that 10,000 other business have that look exactly the same.

I am talking about having a full blown custom design that does not look like it comes from the 80’s.  I am not talking about a Website that is not centered in your browser.  That is the surest sign I know of these days to quickly ascertain if a company has their act together on the web.  If it is left justified and not centered on your screen, be careful about doing business with them.  🙂  Just saying…  🙂

Today, you really need to have the following.

  1. A Centered Website that lets people know how your product or service can help solve their problem or pain, or make their liver easier or more enjoyable.
  2. You need to have an integrated design to the site which include a look and feel that is consistent throughout the site.
  3. You must have a Blog, even if you don’t want to write in it, have someone else do it.
  4. You must have RSS feeds and social media integration.  While I have not heard too much about this from the so called Gurus, your RSS feed can be your most important traffic source.  The same goes for your Social Media.
  5. If you have products or services to sell, ( I mean why else would you be in business) then you need a way for your customers to purchase them. You need buttons and a shopping cart.   Here are some examples of some pretty cool buttons. Note the buy now button and the sign up for twitter button.

Most companies can get a great looking Website, Blog, online Social Media Framework, and Shopping Cart/Way to collect money, Video Integration, and all done for your including graphics for $2,477. Where? Right here with www.21to21.com and www.MadFunMarketing.com.

So what are you waiting for? It does not matter if you are a just starting out, or need a serious rehaul of your Website. You don’t need to spend more in 85% of the cases.

In 99.99% of all of the sites that we have looked at, most can be done for under $10,000 using our new tools. 94% can be done for under $5,000 and of those, 88% can be done for under $2,500.

And putting money in your Web Presence is by far the best money you can spend for Marketing/Sales and in practically any other category you can think of for sure. Simply because in case you have not noticed, people go to your Website First!

Plus, you can keep it up-to-date and humming for less than $200 with hosting and fresh content for your blog. You don’t even have to write it yourself!

Why are we doing it so inexpensively?

Well, because we are tired of seeing crappy looking Websites for one. Secondly, we are tired of coming in after the fact when a client has spent $5,000 to $50,00 and still has a site the will not make them money and then having to convince them that it can be done form $2,400 or in the larger ones, for only $10,000 and that it can bring in 5 x the business they are bringing in now. It is painful to watch. And frankly, just silly and totally unnecessary.

If you would like to take advantage of this offer, and get access to our new tools, plus a whole lot of other bonuses such as marketing and SEO assistance then just click on the Button below to get started.

Oh, and you will be able to easily maintain, change, and update your site as well. Complete training on how to do this is provided as well.





HootSuite, The Nicest Place To Stay In Social Media For Your Business – An Interview

HootSuite Interview with Andrew Anderson of www.21to21.com

This is an interview that I just did with Dave Olson over at HootSuite which is one of the best tools you can use for Social Media and your business.

They just released a team collaboration tool to manage a Businesses Social Media that frankly, just totally rocks and you need to get it.  I allows you to have several people use your Social Media and collaborate while limiting permissions.

Below the interview, I have  a video showing you what it can do.

If you are using not using this great Social Media tool (and it is free) and your competition is, at least you will now know why you are losing your customers to the them!  🙂  I am sure the blog will get hammered so be patient while the audio loads! Continue reading HootSuite, The Nicest Place To Stay In Social Media For Your Business – An Interview

The Biggest Asset You Can Have

connection to the team at www.21to21.comIt is well past 2:00 AM  and I am about bushed.  Started at 8:00 this morning and yet I am still pumped and in a bit of a contemplative mood and tired and wired at the same time  But I have found that in these moments that I have some of my best insights, right before my battery runs totally out.

All of the clutter and noise of the day is gone and it seems like my fore brain and subconscious meld.

Today, I spoke with members of my team scattered all across the globe.  From Europe, to America, and Canada, to the South Pacific and Asia. Continue reading The Biggest Asset You Can Have

Dim Dim Is Brighter Than I Thought

DimDimI just wanted to do a follow up post to the one I did yesterday concerning my experience with Dim Dim.  Well, not too long afterward I was contacted via comments on the Blog by their community manager and their CEO did a follow up.

OK guys, I am impressed. They wanted to go over the issues I was having and find out what the scoop was. While I am flat out booked on time to go back over everything with them on my issues today, the fact that they are monitoring their social media is a great lesson in how to use Social Media correctly for Brand Monitoring.

While the verdict is still out on the Software, and it really could be there was something hinckey going on, they have there shit together when it comes to brand monitoring and how they responded is a very good positive lesson on how powerful a tool Social Media can be when used correctly.

So, hats off to Dim Dim for jumping on this, and when I get a chance to go over things with them I will let you know the scoop.

Cheers,
Andrew